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We offer free Canada wide shipping on all orders $150 and over. Exceptions apply on oversized items.

We offer a variety of shipping methods at checkout. Delivery times will vary accordingly. Please note that processing time is not included in delivery time estimates.

For dancers shopping with us from the USA or Internationally, please contact us for shipping options by sending us an email at: SALES@BODYTHINGS.COM

Online returns will be accepted within 45 days of purchase. Items must be unworn, unused and in original packaging with tags attached.

Undergarments, earrings, hair accessories, special orders, and sale items are final sale. They are ineligible for return or exchange. Tights may only be exchanged or returned if they are unworn and unopened.
If you are initiating an exchange or return for your online order, the cost of return shipping will be your responsibility. In the case of exchanges, we will happily cover the cost of shipping your replacement item(s) to you.

Please note, shipping charges are non-refundable. For more information, please see our Returns Policy page.

You can send your returns to:

Bodythings
236-7337 Macleod Trail SW
Calgary, AB
T2H 0L8

We offer full refunds on pointe shoes, because we understand how imperative finding the right fit is. Unworn and unsewn pointe shoes may be returned for a refund if the fit has not been approved by your teacher.

By booking an appointment in advance we can assure one of our expert fitters is available to dedicate the time and attention needed to assure you find the pointe shoes that will support you the most.

During your fitting, one of our expert fitters will assess your feet and address any concerns you may have. You will have the opportunity to try on multiple different styles of shoes and your fitter will help you determine which one is best suited for you.

Each dancer has unique feet and a multitude of different elements that need to be considered regarding the fit of their pointe shoes. Every style and brand reflect a unique combination of measurements, materials, and attributes that suit different types of feet and pointework needs. Our pointe shoe fitters are trained to find the most suitable options for a dancer’s foot among a wide variety of sizes, widths, brands, styles, and shank strengths.

We highly recommend dancers are assessed and given approval to progress onto pointe by a qualified ballet teacher and/or a dance-specific physiotherapist. This ensures that a dancer’s technique and strength are at a level that will fully support them in pointe shoes.

The cost of a pointe shoe is largely affected by the materials used, such as synthetic materials or stretch fabrics. While different brands and styles may vary in price, the proper fit of a pointe shoe is paramount. We always aim to fit a dancer in the shoe that best suits their needs and we are diligent in ensuring our pointe shoes are competitively priced.

This is largely determined by an assessment of the dancer’s foot and the preference of their teacher. Toe pads, toe spacers, lambswool, and additional padding can affect the fit of the shoe, so we recommend that you bring all your personal accessories to wear during your fitting. Additionally, pointe shoe ribbon, elastic and Stitch Kits can be purchased at the end of a fitting.

We recommend wearing tights with a convertible foot or tight-fitting leggings or pants to your fitting, as your fitter will need to be able to see and assess the whole line of the leg on pointe. If it is your first pair of pointe shoes, feel free to wear your favourite leotard as well so you feel confident and beautiful!

If you have experience on pointe, please bring your old pointe shoes as well as any padding or accessories you normally wear in your shoes.

In order to ensure our fitters have ample time to assess the proper fit of your pointe shoes, each appointment is scheduled for 30 minutes.

At Bodythings, we take pride in our pointe shoe fitting and will always work with your best interest in mind, as an ill-fitting pointe shoe can have serious consequences. Although our store policy is exchange or store credit, we will always accept returns for refund on unsewn and unworn pointe shoes because we understand how imperative finding the right pair is.

We absolutely respect that your teacher knows you best as an individual dancer and may have specific concerns or preferences in terms of the pointe shoes you wear. Respecting your teacher’s opinion, we are happy to re-book you for a follow-up fitting and can accept an exchange or refund on the original pointe shoe as long as they are unworn or unsewn. Additionally, we always welcome dance teachers to join their students for their fittings in store!

This depends on the individual. The shank strength of your pointe shoe, the strength of your feet and ankles, and the amount of pointe you do each week will all factor into the lifespan of your shoes. For a professional ballerina, a pair of pointe shoes may only last for one performance! However, for most dancers, pointe shoes can last up to a few months.

Absolutely! The more the merrier. If you would like to make a group pointe shoe fitting, please call us at (403) 278-5440 or send an email to sales@bodythings.com. Include your studio name, the number of dancers needing to be fit, and the date/time you are hoping to come in for.

Dancer’s feet can change a lot over the course of their training and careers, so we generally recommend that if you are looking to change anything about your current pointe shoes (including size, width, and shank strength) or would like to try a different style or brand, that you book another fitting.

If you are happy with your current pointe shoes and would like to purchase the exact same shoe again with no changes, then you do not need to make an appointment.

Ribbons and elastics will have to be purchased and sewn on separately. We offer regular and stretch ribbon options, pointe shoe elastic, and Stitch Kits, which can be purchased with your pointe shoes.

Your dance teacher should be able to provide you with guidance on how to sew on your ribbons and elastics, however, there are also many video tutorials available online if you need more support. How a dancer sews on their ribbons and elastics can be very individualized, so it may take some experimenting to find what works best for you.

Many of the pointe shoe styles and brands we carry in store offer their pointe shoes in different tonal colours. As they would be a special order, we would require a pre-payment prior to placing the order.

Once you are approved for pointe work, it is also good to ask your dance teacher whether you are allowed to use padding in your shoes (toe pads, Ouch Pouches, lambswool, etc), and if there are any types or brands of shoes that are not permitted.

Dancers between the ages of 10-19 in the Calgary area are eligible to apply. Dancers must have a minimum two years of experience and be enrolled for classes at a local dance school.

It can vary from year to year, but we assure you the deadline will be announced with plenty of time to submit your application.

The two scholarship winners will be announced on August 31st.

Interested dancers who meet the eligibility criteria, can apply when applications open via an online form on the website.